Expense Policies
Expense policies define spending rules, limits, and compliance requirements for business expenses. This guide covers policy configuration and management.
Overview
Expense policies enable you to:
- Define spending limits
- Set category rules
- Configure compliance checks
- Manage exceptions
- Enforce documentation
- Track policy violations
Accessing Policies
Navigate to Settings → Expenses → Policies to manage expense policies.
Understanding Policies
Policy Components
| Component | Description |
|---|---|
| Rules | Spending guidelines |
| Limits | Maximum amounts |
| Categories | Expense types |
| Documentation | Required receipts |
| Approval | Routing rules |
| Exceptions | Special cases |
Policy Types
| Type | Description | Example |
|---|---|---|
| Global | Applies to all | Company-wide limits |
| Department | By department | Sales travel rules |
| Role | By job level | Executive limits |
| Project | By project | Client billing rules |
| Temporary | Time-limited | Conference policy |
Policy Status
| Status | Description |
|---|---|
| Active | Currently enforced |
| Draft | Being developed |
| Inactive | Not enforced |
| Archived | Historical reference |
Policy Categories
Standard Categories
| Category | Typical Limits |
|---|---|
| Airfare | Coach domestic, business international |
| Lodging | Per-night caps by city |
| Meals | Per diem or actuals |
| Ground Transport | Taxi, rideshare, rental |
| Mileage | IRS rate |
| Office Supplies | Per-item limit |
| Professional | Pre-approval required |
How-To Guides
How to Configure Spending Limits
Setting Limits
- Go to Settings → Expenses → Policies
- Select or create policy
- Navigate to Limits
- Configure per category:
| Category | Daily | Per Item | Monthly |
|---|---|---|---|
| Meals | $75 | $50/person | $500 |
| Lodging | $250 | - | - |
| Transportation | $100 | - | - |
- Save limits
Limit Types
| Type | Description |
|---|---|
| Per Item | Maximum single expense |
| Daily | Max per day |
| Per Trip | Max per trip |
| Monthly | Max per month |
| Yearly | Annual limit |
Tiered Limits
Different limits by level:
| Role | Daily Meals | Lodging | Total Trip |
|---|---|---|---|
| Staff | $50 | $150 | $1,000 |
| Manager | $75 | $200 | $2,500 |
| Director | $100 | $300 | $5,000 |
| Executive | $150 | No limit | $10,000 |
How to Define Category Rules
Category Configuration
For each category define:
- GL account mapping
- Tax handling
- Receipt requirements
- Approval thresholds
- Documentation rules
Creating Category Rules
- Go to Settings → Expenses → Categories
- Select category
- Configure rules:
Category: Client Entertainment
GL Account: 6350
Tax Code: Standard
Receipt Required: Yes
Minimum for Receipt: $0
Approval: Manager + Finance
Pre-Approval: Required >$200
Attendees: Required
Business Purpose: RequiredHow to Set Up Compliance Checks
Automatic Validation
System checks:
- Amount within limits
- Receipt attached
- Required fields complete
- Policy compliance
- Duplicate detection
Compliance Rules
Configure checks:
| Check | Action |
|---|---|
| Over limit | Block or flag |
| Missing receipt | Block submission |
| Weekend expense | Flag for review |
| Duplicate | Block submission |
| Prohibited vendor | Block |
Setting Up Checks
- Go to Policies → Compliance
- Enable/configure checks:
| Rule | Setting | Action |
|---|---|---|
| Amount > Limit | Soft limit | Warn, allow submit |
| Amount > Limit + 20% | Hard limit | Block |
| Receipt missing >$25 | Required | Block |
| Duplicate detected | Check | Block |
How to Handle Policy Exceptions
Exception Types
| Type | Description | Example |
|---|---|---|
| Pre-Approved | Approved before expense | Client dinner |
| One-Time | Special circumstance | Emergency travel |
| Category | Type exception | Premium airfare |
| Limit | Amount exception | Conference city rates |
Requesting Exception
- Create expense as normal
- Mark as exception request
- Enter justification
- Attach supporting docs
- Submit for exception approval
Exception Approval
Separate workflow:
- Higher approval level
- Finance review
- Documented reason
- Audit trail maintained
How to Configure Travel Policies
Travel Policy Elements
| Element | Configuration |
|---|---|
| Booking | Approved channels |
| Class | Economy vs business |
| Hotels | Preferred vendors |
| Advance Booking | Lead time rules |
| Changes | Fee coverage |
Travel Class Rules
Domestic Travel:
- Flight <3 hours: Economy only
- Flight 3-6 hours: Economy, premium economy allowed
- Flight >6 hours: Business class allowed
International Travel:
- Flight <6 hours: Economy, premium allowed
- Flight >6 hours: Business class standardPer Diem Configuration
Daily allowances:
- Go to Policies → Per Diem
- Configure rates:
| Location | Meals | Incidentals | Lodging |
|---|---|---|---|
| NYC | $79 | $20 | $282 |
| Chicago | $74 | $19 | $216 |
| LA | $74 | $19 | $199 |
| Other US | $59 | $15 | $150 |
- Set reduction rules
- Configure partial day rules
How to Manage Receipt Requirements
Receipt Rules
Configure requirements:
| Expense Type | Amount | Receipt |
|---|---|---|
| All categories | >$25 | Required |
| Meals | >$0 if client | Required |
| Lodging | Always | Required |
| Transportation | >$25 | Required |
| Per Diem | N/A | Not required |
Receipt Configuration
- Go to Policies → Documentation
- Set requirements:
- Minimum amount for receipt
- By category overrides
- Exception handling
- Missing receipt process
Missing Receipt Process
When receipt unavailable:
- Complete Missing Receipt Form
- Manager attestation
- Reason documented
- Limited occurrences allowed
- Track frequency
How to Set Approval Thresholds
Threshold Configuration
Route based on amount:
| Amount | Approval Path |
|---|---|
| <$100 | Auto-approve |
| $100-$500 | Manager |
| $500-$2,000 | Manager + Finance |
| >$2,000 | Manager + Finance + Director |
Configuring Thresholds
- Go to Policies → Approvals
- Set thresholds:
- Amount ranges
- Approver roles
- Sequential/parallel
- Link to workflow
- Save configuration
How to Handle Prohibited Expenses
Blocked Categories
Expenses never allowed:
- Personal items
- Fines and penalties
- Entertainment exclusions
- Specific vendors
Configuration
- Go to Policies → Prohibited
- Define blocked items:
- Category exclusions
- Vendor blacklist
- Keyword triggers
- Set enforcement:
- Block at entry
- Block at submission
- Flag for review
Advanced Features
Policy Versioning
Track policy changes:
- Version history
- Effective dates
- Change log
- Rollback capability
Policy Groups
Combine policies:
- Multiple policy inheritance
- Override rules
- Priority order
- Exception handling
Geo-Based Rules
Location-specific:
- City-based lodging limits
- Country-specific rules
- Currency handling
- Local compliance
Integration Rules
Connect with:
- Corporate card limits
- Booking tool restrictions
- Budget monitoring
- Project billing
Best Practices
📋 Design
- Clear rules
- Reasonable limits
- Easy to understand
- Regularly updated
💰 Limits
- Market-based
- Role-appropriate
- Exception process
- Annual review
✓ Compliance
- Automatic checking
- Clear feedback
- Consistent enforcement
- Training provided
📊 Monitoring
- Policy effectiveness
- Violation tracking
- Cost impact
- Employee feedback
Configuration
Policy Settings
Navigate to Settings → Expenses → Policies:
- Global Policies - Company-wide rules
- Department Policies - Team-specific
- Role Policies - Level-based
- Temporary Policies - Time-limited
Limit Settings
- Category Limits - By expense type
- Period Limits - Time-based
- Role Limits - By employee level
- Project Limits - By project
Compliance Settings
- Validation Rules - Automatic checks
- Block Rules - Hard stops
- Warning Rules - Soft limits
- Audit Rules - Review triggers
Troubleshooting
Common Issues
Expense blocked by policy
- Review policy limits
- Check category rules
- Request exception if valid
- Contact finance
Cannot find correct category
- Review available categories
- Check policy restrictions
- Use closest match
- Request category addition
Limit exceeded
- Check current limits
- Review expense history
- Request exception
- Wait for reset period
Policy not applying
- Verify policy active
- Check assignment
- Review effective dates
- Contact administrator
Next Steps
Learn about Expense Approvals to understand the approval process for expense reports.
