Quality Module

The Quality module provides comprehensive quality management capabilities for maintaining product and process standards, tracking inspections, and managing non-conformances.

Overview

The Quality module enables you to:

• Conduct quality inspections
• Manage quality control processes
• Track non-conformances
• Analyze quality metrics
• Configure quality standards
• Generate quality reports

Key Features

🔍 Quality Inspections

Perform incoming, in-process, and final inspections with configurable checklists and criteria. Learn more →

✓ Quality Control

Define quality control plans, sampling procedures, and acceptance criteria. Learn more →

⚠️ Non-Conformance Management

Track, investigate, and resolve quality issues with corrective action tracking. Learn more →

📊 Quality Analytics

Analyze quality trends, defect patterns, and performance metrics. Learn more →

Module Integration

Quality integrates with:

Module	Integration
Inventory	Inspection on receipt
Warehouse	Hold for quality
Purchase	Supplier quality
Sales	Returns quality
Production	In-process quality

Getting Started

Initial Setup

1. Define Quality Standards

   • Create inspection checklists
   • Set acceptance criteria
   • Configure quality parameters

2. Set Up Workflows

   • Inspection triggers
   • Approval processes
   • Escalation rules

3. Configure Integration

   • Link to inventory
   • Connect to suppliers
   • Set up notifications

Quick Navigation

Task	Location
Perform inspection	Quality → Inspections → New
View pending inspections	Quality → Dashboard
Log non-conformance	Quality → Non-Conformance → New
View quality reports	Quality → Analytics

Quality Process

Standard Flow

Receipt/Production → Inspection Required →
Quality Check → Pass/Fail Decision →
Accept or Non-Conformance → Resolution

Inspection Example

Incoming Shipment: PO-2026-001

Inspection: INS-001
├─ Visual Check: ✓ Pass
├─ Dimension Check: ✓ Pass
├─ Documentation: ✓ Pass
└─ Sample Testing: ✓ Pass

Result: ACCEPTED
Stock Released to Inventory

Quality Decisions

Decision	Description	Result
Accept	Meets all criteria	Released to stock
Reject	Fails criteria	Return or dispose
Conditional	Minor issues	Accept with notes
Hold	Pending decision	Quarantine
Rework	Can be fixed	Return to supplier/production

Dashboard Overview

The Quality Dashboard displays:

• Pending Inspections - Awaiting quality check
• Recent Results - Latest inspections
• Open NCRs - Non-conformance reports
• Quality Metrics - KPI summary
• Supplier Quality - Vendor performance
• Trends - Quality over time

Quality Standards

Inspection Types

Type	When	Purpose
Incoming	Receipt	Verify supplier quality
In-Process	Production	Monitor process quality
Final	Completion	Ensure finished quality
Periodic	Scheduled	Ongoing verification

Sampling Methods

Method	Description
100%	Inspect every item
AQL	Statistical sampling
Skip-Lot	Based on history
Random	Random selection

Best Practices

🔍 Inspections

• Timely inspections
• Consistent criteria
• Proper documentation
• Calibrated equipment

📋 Documentation

• Complete records
• Clear descriptions
• Supporting evidence
• Traceability

⚠️ Non-Conformances

• Prompt recording
• Root cause analysis
• Corrective actions
• Follow-up verification

📊 Analysis

• Regular reviews
• Trend monitoring
• Supplier feedback
• Continuous improvement

Configuration

Navigate to Settings → Quality to configure:

• Inspection Types - Quality check categories
• Checklists - Inspection templates
• Criteria - Pass/fail standards
• Workflows - Approval processes
• Notifications - Alert settings
• Integration - Module connections

Troubleshooting

Common Issues

Inspection not triggering

• Check trigger configuration
• Verify item requires inspection
• Review workflow rules
• Check user permissions

Cannot release stock

• Verify inspection complete
• Check quality status
• Review hold conditions
• Confirm approval

NCR not closing

• Complete all actions
• Verify all approvals
• Check closure criteria
• Review workflow status

Module Documentation

Explore detailed guides for each quality feature in the sections below.