Quality Inspections
Quality inspections verify that products and materials meet defined quality standards at various stages of the supply chain. This guide covers performing and managing inspections.
Overview
Quality inspections enable you to:
- Inspect incoming materials
- Check in-process quality
- Verify finished products
- Document inspection results
- Track inspection history
- Generate inspection reports
Accessing Inspections
Navigate to Quality → Inspections to manage quality inspections.
Understanding Inspections
Inspection Types
| Type | Description | Trigger |
|---|---|---|
| Incoming | Verify received goods | Receipt |
| In-Process | Monitor production | Milestone |
| Final | Check finished goods | Completion |
| Periodic | Scheduled checks | Calendar |
| Re-Inspection | Verify corrections | After rework |
Inspection Status
| Status | Description |
|---|---|
| Pending | Awaiting inspection |
| In Progress | Being inspected |
| Passed | Meets criteria |
| Failed | Does not meet criteria |
| Conditional | Passed with notes |
| On Hold | Pending decision |
Inspection Results
| Result | Action |
|---|---|
| Accept | Release to inventory |
| Reject | Return or dispose |
| Accept on Deviation | Use with approval |
| Rework | Send for correction |
| Hold | Await further action |
Performing Inspections
Starting an Inspection
- Go to Quality → Inspections
- View pending inspections
- Select item to inspect
- Click Start Inspection
- System opens inspection form
Inspection Process
Preparation
- Gather documents
- Prepare equipment
- Review criteria
Execution
- Follow checklist
- Record measurements
- Document observations
Decision
- Evaluate results
- Make determination
- Record decision
Completion
- Submit inspection
- Route for approval
- Update status
How-To Guides
How to Perform Incoming Inspection
Receiving Inspection
When goods arrive:
- Receipt triggers inspection
- Items placed in quarantine
- Inspection notification sent
- Inspector accesses queue
Inspection Steps
Verify Documentation
- Packing slip matches PO
- Certificates present
- Labels correct
Visual Inspection
- Packaging condition
- Product appearance
- Damage check
Quantity Check
- Count matches documents
- Units correct
- No shortages
Quality Check
- Dimensional verification
- Material verification
- Sample testing (if required)
Record Results
- Complete checklist
- Note any issues
- Attach photos if needed
Make Decision
- Accept/Reject/Hold
- Add comments
- Submit inspection
How to Create Inspection Checklists
Checklist Components
| Component | Description |
|---|---|
| Item | What to check |
| Criteria | How to evaluate |
| Method | How to check |
| Standard | Target value |
| Tolerance | Acceptable range |
Creating a Checklist
- Go to Settings → Quality → Checklists
- Click New Checklist
- Enter basic information:
- Name
- Description
- Applicable items
- Add check items:
- Visual checks
- Measurements
- Tests
- Define criteria for each
- Save checklist
Checklist Example
Checklist: Raw Material Inspection
☐ Documentation Complete
Criteria: All required docs present
☐ Visual Appearance
Criteria: No visible defects
☐ Dimensions (Length)
Standard: 100mm ±2mm
Method: Caliper measurement
☐ Weight
Standard: 500g ±10g
Method: Calibrated scale
☐ Material Certificate
Criteria: Matches specificationHow to Use Sampling Plans
Sampling Methods
| Method | Description | When to Use |
|---|---|---|
| 100% | Inspect all | Critical items |
| AQL | Statistical | Large lots |
| Skip-Lot | Reduced | Trusted suppliers |
| Random | Random selection | Verification |
AQL Sampling Setup
- Go to Settings → Quality → Sampling
- Select AQL table (Level I, II, III)
- Set acceptable quality level
- Configure for item categories
AQL Example
Lot Size: 1,000 units
AQL Level: II
AQL: 1.0%
Sample Size: 80 units
Accept: ≤ 2 defects
Reject: ≥ 3 defectsHow to Record Inspection Results
Recording Measurements
For each check item:
- Perform measurement
- Enter actual value
- System compares to standard
- Pass/Fail determined
Recording Observations
For visual/subjective items:
- Perform check
- Select Pass/Fail
- Add comments
- Attach photos if needed
Batch Recording
For multiple items:
- Enter sample readings
- System calculates statistics
- Compare to limits
- Determine lot decision
How to Handle Failed Inspections
Failure Process
- Mark inspection as Failed
- Document defects found
- Create Non-Conformance Report
- Determine disposition:
- Return to supplier
- Rework
- Scrap
- Use as-is (with approval)
Supplier Notification
For incoming failures:
- Generate supplier NCR
- Include defect details
- Request corrective action
- Track response
How to Approve Inspections
Approval Workflow
Inspector → Submit → Quality Lead Review →
Approve/Reject → Release/QuarantineApproval Actions
| Action | Result |
|---|---|
| Approve | Confirms inspection decision |
| Reject | Returns to inspector |
| Override | Changes decision (with authority) |
How to Generate Inspection Reports
Standard Reports
| Report | Content |
|---|---|
| Inspection Summary | All inspections by period |
| Pass/Fail Report | Results breakdown |
| Supplier Quality | By vendor |
| Defect Analysis | Common defects |
Custom Reports
Build custom views:
- Go to Quality → Reports
- Select Custom Report
- Choose fields
- Set filters
- Generate report
Advanced Features
Automated Inspections
Trigger-based inspections:
- Auto-create on receipt
- Scheduled periodic
- Milestone-based
- Exception-triggered
Mobile Inspections
Inspect anywhere:
- Mobile app support
- Barcode scanning
- Photo capture
- Offline capability
Equipment Integration
Connect to instruments:
- Direct measurement capture
- Calibration tracking
- SPC integration
- Automated recording
Certificate Management
Handle quality certificates:
- Store certificates
- Link to inspections
- Track expiry
- Verify authenticity
Best Practices
🔍 Preparation
- Calibrated equipment
- Current documents
- Clean work area
- Trained inspectors
✓ Execution
- Follow procedures
- Complete all checks
- Document thoroughly
- No shortcuts
📋 Documentation
- Clear descriptions
- Supporting evidence
- Traceability
- Timely recording
📊 Follow-Up
- Address failures
- Track corrective actions
- Analyze trends
- Continuous improvement
Configuration
Inspection Settings
Navigate to Settings → Quality → Inspections:
- Auto-Create - Trigger rules
- Sampling Plans - AQL tables
- Hold Rules - Quarantine config
- Approval Workflow - Who approves
Checklist Settings
- Templates - Standard checklists
- Items - Check points
- Criteria - Standards
- Categories - Organization
Integration Settings
- Inventory - Stock integration
- Warehouse - Location handling
- Purchase - Supplier linking
- Notifications - Alert rules
Troubleshooting
Common Issues
Inspection not created
- Check trigger configuration
- Verify item requires inspection
- Review workflow rules
- Check permissions
Cannot complete inspection
- All items must be checked
- Required fields populated
- Measurements within range
- Attachments if required
Results not saving
- Check internet connection
- Verify all fields complete
- Review validation errors
- Try again
Stock not releasing
- Verify inspection approved
- Check quality status
- Review hold conditions
- Confirm no pending actions
Next Steps
Learn about Quality Control to set up quality control plans and procedures.
