Shipping Module

The Shipping module manages carrier integrations, shipment processing, tracking, and delivery logistics for outbound and inbound shipments.

Overview

The Shipping module enables you to:

• Manage carrier accounts
• Process shipments
• Generate shipping labels
• Track deliveries
• Calculate shipping rates
• Analyze shipping metrics

Key Features

🚚 Carrier Management

Connect and manage multiple shipping carriers with unified integration. Learn more →

📦 Shipment Processing

Create, process, and manage shipments from orders to delivery. Learn more →

📍 Shipment Tracking

Real-time tracking of all shipments with customer notifications. Learn more →

💰 Rate Calculation

Compare carrier rates and select optimal shipping options. Learn more →

🏷️ Label Generation

Generate and print shipping labels for all carriers. Learn more →

Module Integration

Shipping integrates with:

Module	Integration
Sales	Order fulfillment
Warehouse	Pick and pack
Inventory	Stock updates
Finance	Shipping costs
CRM	Customer delivery

Getting Started

Initial Setup

1. Configure Carriers

   • Add carrier accounts
   • Set up credentials
   • Test connections

2. Set Up Shipping Methods

   • Define service levels
   • Configure zones
   • Set default options

3. Configure Automation

   • Auto-rate shopping
   • Label generation
   • Tracking updates

Quick Navigation

Task	Location
Create shipment	Shipping → New Shipment
View shipments	Shipping → Shipments
Track packages	Shipping → Tracking
Manage carriers	Settings → Shipping → Carriers

Shipping Process

Standard Flow

Order Created → Pick & Pack →
Shipment Created → Rate Shopping →
Label Generated → Shipped →
Tracking Updated → Delivered

Shipment Example

Shipment: SHP-2026-0542
Order: SO-2026-1234
Carrier: FedEx Ground

From: Main Warehouse
To: John Smith, New York, NY

Packages: 2
Weight: 15.5 lbs
Dimensions: 12x10x8 in

Status: In Transit
Est. Delivery: Jan 25, 2026
Tracking: 794644790132

Supported Carriers

Carrier	Services
FedEx	Ground, Express, Freight
UPS	Ground, Air, International
USPS	Priority, First Class, Parcel
DHL	Express, eCommerce
Regional	Various local carriers

Shipping Methods

Method	Speed	Cost	Use Case
Standard	5-7 days	$	Non-urgent
Expedited	2-3 days	$$	Moderate urgency
Express	1-2 days	$$$	Urgent
Same Day	Same day	$$$$	Critical
Freight	Varies	By quote	Large items

Dashboard Overview

The Shipping Dashboard displays:

• Pending Shipments - Ready to ship
• In Transit - Currently shipping
• Delivered - Completed
• Exceptions - Issues
• Rate Summary - Costs
• Performance - Metrics

Best Practices

📦 Processing

• Same-day processing
• Accurate weights
• Proper packaging
• Documentation complete

🚚 Carrier Selection

• Rate comparison
• Delivery requirements
• Service reliability
• Cost optimization

📍 Tracking

• Proactive updates
• Exception handling
• Customer communication
• Delivery confirmation

💰 Cost Management

• Negotiate rates
• Optimize packaging
• Zone management
• Audit invoices

Configuration

Navigate to Settings → Shipping to configure:

• Carriers - Carrier accounts
• Methods - Shipping options
• Zones - Geographic regions
• Rates - Pricing rules
• Labels - Print settings
• Automation - Rules and triggers

Troubleshooting

Common Issues

Cannot create shipment

• Check carrier active
• Verify address valid
• Review weight/dimensions
• Check credentials

Label not printing

• Check printer setup
• Verify label format
• Review print queue
• Test connection

Tracking not updating

• Check carrier sync
• Verify tracking number
• Review update schedule
• Manual refresh

Module Documentation

Explore detailed guides for each shipping feature in the sections below.