Label Generation

Label generation creates shipping labels for all carrier shipments, supporting various formats, printers, and automation options. This guide covers label creation, printing, and management.

Overview

Label generation enables you to:

• Generate shipping labels
• Support multiple carriers
• Print various formats
• Batch label printing
• Manage label reprints
• Handle international documents

Accessing Labels

Generate labels from Shipping → Shipments or during shipment processing.

Understanding Labels

Label Types

Type	Description
Standard	Regular shipping label
Return	Pre-paid return label
International	With customs forms
Freight	BOL and freight labels

Label Formats

Format	Size	Use Case
4x6 Thermal	4" × 6"	Thermal printer
8.5x11 Paper	Letter size	Laser/inkjet
4x8 Thermal	4" × 8"	Large thermal
PDF	Various	Digital/print
ZPL	Thermal code	Direct to printer

Label Status

Status	Description
Generated	Label created
Printed	Sent to printer
Shipped	Package picked up
Voided	Label cancelled

How-To Guides

How to Generate Labels

Single Label

1. Create or open shipment
2. Verify all details correct
3. Click Generate Label
4. Label created and displayed
5. Print or download

Label Generation Flow

Shipment Details Confirmed
    ↓
Select Carrier/Service
    ↓
System Validates Address
    ↓
Rate Calculated
    ↓
Label Generated
    ↓
Tracking Number Assigned
    ↓
Ready to Print

Generated Label Info

Label Generated Successfully

Shipment: SHP-2026-0892
Carrier: FedEx Ground
Service: Home Delivery
Tracking: 794644790132

Label Format: 4x6 PDF
Cost: $18.92

[Print Label] [Download PDF] [Email Label]

How to Print Labels

Thermal Printer

1. Configure thermal printer
2. Select label format (ZPL/EPL)
3. Click Print
4. Label prints directly

Regular Printer

1. Generate PDF label
2. Load label paper or sheet
3. Print from PDF viewer
4. Cut if using sheets

Printer Setup

1. Go to Settings → Shipping → Printers
2. Add printer:

Setting	Description
Name	Printer identifier
Type	Thermal/Laser/Inkjet
Format	Label size
Connection	USB/Network

3. Set as default
4. Test print

How to Process Batch Labels

Batch Generation

1. Go to Shipping → Batch Processing
2. Select shipments
3. Click Generate All Labels
4. System processes each
5. View results

Batch Print

1. After batch generation
2. Click Print All
3. Labels sent to printer
4. Print in sequence

Batch Workflow

Select Shipments (50)
    ↓
Generate Labels
├─ Success: 48
└─ Failed: 2 (address issues)
    ↓
Review Failures
    ↓
Print Successful Labels
    ↓
Fix and Retry Failed

How to Configure Label Settings

Label Format Settings

1. Go to Settings → Shipping → Labels
2. Configure defaults:

Setting	Options
Default Format	4x6, 8.5x11, etc.
Image Format	PDF, PNG, ZPL
Orientation	Portrait/Landscape
Include Packing Slip	Yes/No

3. Per-carrier overrides
4. Save settings

Label Content

Configure what appears:

• Sender address
• Return address
• Reference numbers
• Special instructions
• Barcodes

How to Handle International Labels

International Requirements

Document	Purpose
Shipping Label	Package identification
Commercial Invoice	Customs declaration
Packing List	Contents detail
Certificate of Origin	Product source
NAFTA Certificate	Trade agreement

Generating International Labels

1. Create international shipment
2. Complete customs info:
   • Item descriptions
   • HS codes
   • Values
   • Country of origin
3. Generate label
4. System creates all documents

Document Package

International Shipment Documents

1. Shipping Label (4x6)
   - Destination address
   - Tracking barcode
   - Customs reference

2. Commercial Invoice (3 copies)
   - Item details
   - Values
   - HS codes

3. Packing List
   - Contents detail
   - Weights

[Print All Documents]

How to Generate Return Labels

Return Label Options

Option	Description
Pre-Paid	Company pays shipping
Pay on Use	Charged when used
QR Code	Customer prints at carrier
Email	Send to customer

Creating Return Label

1. Open original shipment
2. Click Create Return Label
3. Select return service
4. Choose payment option
5. Generate label
6. Send to customer

Return Label Workflow

Customer Requests Return
    ↓
Generate Return Label
    ↓
Email to Customer
    ↓
Customer Prints & Ships
    ↓
Track Return
    ↓
Process When Received

How to Reprint Labels

Reprint Original

1. Open shipment
2. Click Reprint Label
3. Label regenerated
4. Print again

Reprint Reasons

• Original damaged
• Printer issue
• Need additional copy
• Different format needed

Reprint Tracking

System tracks:

• Original print
• Reprints
• Who printed
• When printed

How to Void Labels

Void Before Ship

1. Open shipment
2. Click Void Label
3. Confirm cancellation
4. Label invalidated
5. Charges credited

Void Window

Carrier	Void Window
FedEx	Same day
UPS	Until pickup
USPS	14 days

After Void

• Tracking number invalidated
• Cannot be reused
• Charges reversed
• Shipment marked cancelled

How to Manage End of Day

Manifest/Close Out

1. Go to Shipping → End of Day
2. Review shipments for day
3. Click Close Out
4. Manifest generated
5. Carrier notified

Manifest Contents

End of Day Manifest
Date: January 23, 2026
Carrier: FedEx

Shipments: 45
Packages: 52
Total Weight: 485 lbs

Tracking Numbers:
794644790101 - 794644790145

[Generate Manifest] [Schedule Pickup]

Advanced Features

Label Automation

Hands-off processing:

• Auto-generate on order
• Auto-print to station
• Auto-email to customer
• Scheduled processing

Multi-Printer Routing

Smart print routing:

• By carrier
• By warehouse
• By station
• Load balancing

Label Templates

Custom label designs:

• Add logo
• Custom fields
• Branding
• Special instructions

Integration

External printing:

• API label generation
• Webhook triggers
• Third-party systems
• Custom workflows

Best Practices

🏷️ Generation

• Verify before generate
• Use correct format
• Check address valid
• Review package details

🖨️ Printing

• Quality paper/labels
• Calibrated printer
• Test regularly
• Backup printer

📋 Management

• Void unused promptly
• Track reprints
• End of day closeout
• Document retention

⚡ Efficiency

• Batch processing
• Automation rules
• Printer shortcuts
• Streamlined workflow

Configuration

Label Settings

Navigate to Settings → Shipping → Labels:

• Default Format - Standard size
• Image Type - PDF, PNG, ZPL
• Content - What to include
• Branding - Custom elements

Printer Settings

• Printers - Add/configure
• Defaults - Default printer
• Routing - Auto-routing rules
• Testing - Test prints

Automation Settings

• Auto-Generate - Trigger rules
• Auto-Print - Print triggers
• Notifications - Alert rules
• Batch - Batch settings

Troubleshooting

Common Issues

Label not generating

• Check carrier credentials
• Verify address valid
• Review package details
• Check carrier service

Print quality poor

• Check printer calibration
• Verify media quality
• Clean print head
• Adjust settings

Wrong format printing

• Check format settings
• Verify printer selected
• Review defaults
• Test with different format

Cannot void label

• Check void window
• Verify not shipped
• Review carrier rules
• Contact carrier

Related Documentation

Return to Shipping Module Overview to explore all shipping features.